Introduction
Concrete Leveling Santa Clarita ("we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit concretelevelingsantaclarita.com (the "Website"), request an estimate, or contact us, and how we use, share and protect that information.
By using the Website or submitting a form, you agree to the practices described in this policy. If you do not agree, please do not use the Website or submit your information.
Information We Collect
Information you give us. When you fill out an estimate or contact form, call us, or communicate with us, we may collect:
- Your name
- Phone number
- Email address
- City or property address
- The service you are interested in and your property type
- Your preferred contact method
- Project details, descriptions and any photos you choose to share
Information collected automatically. Like most websites, our hosting provider and the tools we use may automatically record basic technical information, such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit.
Cookies. The Website itself does not use advertising or tracking cookies. Third-party services embedded on the Website, such as Google Maps, may set their own cookies, as described below. If we add analytics or similar tools in the future, we will update this policy.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule inspections, estimates and service appointments
- Prepare quotes and perform the work you request
- Send appointment reminders, project updates and invoices
- Improve our Website, services and customer experience
- Protect against fraud, spam and misuse of the Website
- Comply with legal, tax and accounting obligations
If you choose to receive text messages from us, message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or by calling us.
How We Share Information
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
We may share information only in these limited situations:
- Service providers who help us operate our business, such as website hosting, form processing, email, scheduling, payment and accounting providers. They may use your information only to perform services for us.
- Professionals involved in your project, such as a structural engineer, when you ask us to coordinate with them.
- Legal requirements, when required by law, subpoena or court order, or to protect our rights, property or safety, or that of others.
- Business transfers, if our business is sold or merged, in which case your information may be transferred as part of that transaction.
Third-Party Services and Links
The Website uses third-party services that may collect information directly from your browser according to their own privacy policies, including:
- Google Maps, used to display our service area map
- Google Fonts, used to display the Website's typefaces
- Any form-processing service used to deliver your estimate requests to us
The Website may also link to other websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.
How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, honoring warranties, maintaining business and tax records, and resolving disputes. When information is no longer needed, we delete it or store it in a form that no longer identifies you.
How We Protect Information
We use reasonable administrative, technical and physical safeguards to protect your information. However, no website, internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive information, such as financial account numbers, through our Website forms.
Your California Privacy Rights
If you are a California resident, you may have rights under California privacy laws, which may include the right to:
- Know what personal information we have collected about you and how it is used and shared
- Request a copy of your personal information
- Request that we correct inaccurate information
- Request that we delete your personal information, subject to certain legal exceptions
- Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)
- Not be discriminated against for exercising your privacy rights
To make a request, contact us using the information below. We may need to verify your identity before responding, and we will respond within the time required by law.
Your Choices
- Communications: You can ask us to stop calling, texting or emailing you at any time. We may still contact you about an active project or appointment.
- Cookies: Most browsers let you block or delete cookies. Some Website features, such as the embedded map, may not work properly if cookies are disabled.
Children's Privacy
The Website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top. Your continued use of the Website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
- Business: Concrete Leveling Santa Clarita
- Phone: (661) 554-9972
- Website: concretelevelingsantaclarita.com
- Contact form: concretelevelingsantaclarita.com/contact.html
- Address: 27088 McBean Pkwy, Santa Clarita, CA 91355